Interview: Christina Lowe

A few months ago, I interviewed Alexandra Pico-Cabrera and got to learn a lot about who she is as a person and an employee at Ridgewood Moving Services (Ridgewood Movers). I really enjoyed interviewing her because I was able to get a better understanding of the kind of people that work at the company early on in my employment. Because I enjoyed this so much, I was really drawn to interviewing our newest employee, Christina Lowe.

Christina Lowe

Moving Into the Moving Industry

Christina’s interview was fascinating because I got to hear from the perspective of someone that hasn’t worked at Ridgewood Moving Services very long, yet she said that she already had 14 years of experience in the moving industry.

“I was in the other side, which is the third party side, that works directly with the moving side,” she said “So my world set up appliance disconnects and crating and pool table disassemblies and all that.”

When she was 22, she started working for this third party company as a customer service representative. However, as the years went on, she moved up the chain fast and eventually became a general manager.

“I’m a loyal employee. Whether I have my issues or not, I just stick with it thinking [to] try and implement change whether they accept it or not,” she said. “I’m good at what I do once I do it and I just stuck with it.”

Christina eventually stopped working for this company and started to look for new work opportunities at the age of 37. When she turned to her former boss for help, he recommended the open moving consultant position at Ridgewood Moving Services.

“I went to him and said ‘What’s the deal with them?’ and he said ‘[Ridgewood Moving Services is a] great company, [Cindy is a] great person to work for, Cindy’s a great person, she’s very business oriented and does a lot for the industry,’” she said. “It just came highly recommended and it made me feel comfortable.”

Working on the Other Side

Christina has worked with moving and storage in the past, but being a moving consultant is still a completely new to her as a position.

“I answer phones, speak to customers, set up their moves, give them confirmation calls, [and] handle the paperwork,” she said. “I’m like a point of contact for them for questions in their move other than contacting the salesperson.”

Even though she’s taking on all of these new tasks at once, she said that feels very comfortable because her coworkers support her.

“Everybody’s very friendly, more so than I expected and very willing to help and will answer my questions even though they’re in the middle of something,” she said. “It’s great, especially when you’re new.”

Christina said that she really likes her job so far because her workload is very diverse. She also really enjoys working with people on a personal level in the office.

“When those little things pop up, like customers come in the door [and] drivers come in from their day, I like to her their stories about their day,” she said. “That I love.”

Christina said that her new job at Ridgewood Moving Services was a lot better than she expected. She feels happy to work for the company and likes her new position as a moving consultant.

“I feel good here so far,” she said. “Even though it’s been a week and two days, it’s been good.”
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I hope you enjoyed this interview! Do you like Ridgewood Moving Services and our hard working employees? Then please give us a review on Yelp, Google +, or Angie’s List. We rely on our raving fans to spread the word about our business, so please let your voice be heard! Thanks for reading everyone!

Upcoming Shelter Our Sisters Events

At Ridgewood Moving Services (Ridgewood Movers), we support many different nonprofit organizations to help out our local community. That’s why we support Shelter Our Sisters, as they lend their support to victims of domestic violence and fight against abuse. Currently, Shelter our Sisters is hosting several events in order to spread awareness about its cause. We want to help them out in any way possible, so we’re going to promote these events right here in this blog post!

shelter our sisters

Do you want to help take a stand against domestic violence? Have any free time? Then consider helping out Shelter Our Sisters by taking part in one of these upcoming events:
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1. Record Ad

When: September 2, 2014 – October 3, 2014

Shelter Our Sisters is partnering with Hackensack University Medical Center and Bergen County’s Alternatives to Domestic Violence agency to place a large ad in The Record on October 18. This ad will raise awareness about domestic violence and help bring us a step closer to ending abuse. Also, the ad will include a list of people that support this cause. To become a supporter listed in the newspaper, all you have to do is make a donation starting at $35. All proceeds will go to Shelter Our Sisters and Bergen County Alternatives to Domestic Violence.

For more information about pricing, please click here.

2. Waldwick Chamber of Commerce 70′s Disco Party

When: October 10, 2014 – 7:00pm – 11:00pm
Where: St. Luke Church Gymnasium, 340 N. Franklin Turnpike, Ho-Ho-Kus, NJ

Do you wish you still lived in the 70s or feel like you were born in the wrong era? Then check out Shelter Our Sister’s 70’s Disco Party! This is their second annual fundraising event, which will feature lots of dancing and prizes! There will also be a disco tribute band called Dancin’ Machine that will play live music during the event. Tickets are $40 per person. All proceeds will help raise money for victims of domestic violence.

For more information, please click here.

3. Fort Lee Rotary Charitable Fundraiser

When: October 18, 2014 – 7:00pm – 11:00pm
Where: Cathedral of St. John the Theologian, 353 East Clinton Ave, Tenafly, NJ

Missed the 70’s Disco Party? That’s okay! Shelter Our Sisters is holding another charitable event that also has DJ music, dinner, dances, raffles, and prizes! Tickets are $50 per person. All proceeds will help raise money for victims of domestic violence.

For more information, please click here.

4. Coins for a Cause

When: October 25, 2014 – 9:00am – 1:00pm
Where: Boiling Springs Bank, 250 W. Passaic Street, Rochelle Park, NJ

Have any spare change lying around? If you’d like, you can donate that change to Shelter Our Sisters at the Coins for a Cause event! Every coin donated will help victims of domestic violence. The amount of the donation is totally up to you! Even small amounts of change can help make a difference.
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There you have it! These are four fantastic events that are taking donations towards a great cause. If you want to learn more about Shelter Our Sisters, then please visit its website. Together, we can help put an end to domestic violence! Thanks for reading everyone!

Cindy Myer to Speak at Upcoming Hoarding Disorder Event

During the summer time, Ridgewood Moving Services (Ridgewood Movers) is constantly working hard to provide an optimal moving experience to all of its clients. Even the CEO, Cindy Myer, is always helping out her staff whenever she can. If an extra hand is needed in the office, she’ll answer the phone. If we need another estimator, she’ll visit our clients personally. To make sure moves are running smoothly, she’ll stop by to make sure everything is in order. Cindy works hard as the owner of this business and it shows through her actions on the job.

If you’ve read my previous posts, then you may know that moving season is starting to come to an end. Once the summer passes, Ridgewood Moving Services will return to a state of normalcy. Not only does this give Cindy Myer a chance to breathe, it also gives her a chance to go to events and speak about the company she loves. During the summer, she was able to do this by speaking at the BCPWN’s Inspirational Women in Business Luncheon. Cindy spoke to many professional women about her passion for helping nonprofit organizations and even collected $350 in donations for the Christopher Goodell Scholarship Fund!

Cindy Speaking at the Inspirational Women in Business Luncheon.

Cindy Speaking at the Inspirational Women in Business Luncheon.

Without the hectic environment that moving season brings, Cindy will now be able to speak at more events like this in the future. The next one Cindy will be attending, called Hoarding Disorder: Diagnosis, Causes, Intervention & Treatment, will be the first of many events that she will now speak at. The Hoarding Disorder Institute will be holding this event on September 17th from 9:30 am to 3:30 pm at the Ridgewood Library, which is located on 125 North Maple Ave, Ridgewood, NJ.

Cindy will be one of the keynote speakers at the event. As the title of the event implies, it will be all about why people hoard, its psychological effects, and the different ways to help hoarders recover. This is a topic that’s not new to Cindy, as she’s worked in the moving industry for many years. As the CEO of Ridgewood Moving Services, she knows all about people and their attachment to household items. As a result, it will be interesting to see what she will have to say about hoarders at the upcoming event!

If any of our readers find this topic interesting and would like to give support to Cindy, then please attend the event! You can find out more information and register for the event by visiting The Hoarding Disorder Institute’s website. If you can’t make it, that’s okay too! There will be plenty of other opportunities in the future for you to see Cindy speak at other events. Thanks for reading everyone! Keep checking the blog for more posts in the future and review us on Yelp, Google +, or Angie’s List if you have used our services in the past.

Top Ten Ridgewood Moving Services’ Blogs

This is my last day working at Ridgewood Moving Services (Ridgewood Movers) for my internship. As the beginning of September rapidly approaches, I’ll need to prepare myself for my senior year at Ramapo. But, this is just the end of the beginning! I’ll still be working at Ridgewood Moving Services, but I will not be putting in as many hours as I am now. After all, school will always be my main priority!

Photo credit: Carl Cox

Photo credit: Carl Cox

I’m really glad that I blogged every single day because this gives me a chance to be retrospective and reflect on what I’ve learned by working here. After reading each one over again, I wanted to share the blog posts that best reflect my experiences at Ridgewood Moving Services. So, here’s a list of my top ten favorite blog posts:
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1. First Week At Ridgewood Moving Services!

Not only does my first post perfectly show my enthusiasm for getting a job at Ridgewood Moving Services, it also captures what makes the company so special. When I started working here and was greeted by the lovely team, I knew this was more than just a regular moving company. I think this is important because I was able to grasp why our raving fans like Ridgewood Moving Services while on the job.

2. Providing an Estimate

We provide free estimates for our customers, so if you want to see us in action, check out this post! I was able to shadow Steve Dalzell as he checked the inventory of a client’s house and learn about the process of giving an estimate itself. This was a great experience that encapsulated the professionalism of the Ridgewood Moving Services’ staff.

3. Alexandra Pico-Cabrera

Everyone in the office is usually busy working, but I was able to manage a detailed interview with employee Alexandra Pico-Cabrera in her spare time! As a communications major concentrating in journalism, this was a lot of fun for me to do. I was able to find out more about her and the work culture found in the office. This is a great post to read if you want to know more about the people that work at Ridgewood Moving Services!

4. Carl Cox’s Photography: Moving and Handling Fragile Items

I was able to work with a professional photographer, named Carl Cox, at the site of one of our client’s moves! The photos are stunning and really show the process of the move perfectly. If you want to see our moving service in action, check this post out!

5. Team Meetings

Carl was also able to take video footage of Ridgewood Moving Services! One of the many videos I edited together was our weekly team meeting. I was really pleased with it, so I decided to write a whole post about our meetings. If you want to see us working together, you can see for yourself in this blog!

6. Retrospective: Rebuilding Ridgewood Moving Services

I personally think the most interesting thing about Ridgewood Moving Services is its rich history. Cindy Myer’s husband used to run the company, but when he died, she attempted to take over the company herself with no experience at all. Fast-forward to today, and Cindy Myer is recognized for her outstanding efforts in the moving industry. This blog post contains an old article from the time when Cindy first took over the company. If you are interested in learning more, this post is a great way to learn about Cindy Myer’s accomplishments.

7. Commercial Moves

We don’t just handle residential moves! We also relocate businesses to new locations. In this post, I highlight five major commercial moves that we handled while I worked here. This gives a great idea of the various kinds of businesses we deal with on a weekly basis.

8. Creating a Culture of Giving

Cindy’s favorite part about being the CEO of Ridgewood Moving Services is to help out the community in some way. For example, we are constantly promoting Shelter Our Sisters and Move For Hunger on our website because they are organizations that are extremely important to her. So, when she was asked to be a keynote speaker at an Inspirational Women in Business Luncheon, she decided that she wanted to show everyone the importance of creating a culture of giving in a business.

During her presentation, she showed everyone how easy it is to give to the community by asking for donations to the Christopher Goodell Scholarship Fund. In the end, we raised $350! If you want to learn more about Ridgewood Moving Services’ community efforts, this is the post that you will want to read.

9. August Testimonials

We constantly receive an influx of positive testimonials at Ridgewood Moving Services. In fact, we had so many testimonials that I wrote a post for each month that highlighted our raving fans! Above is just one of the three posts that I wrote about our awesome clients. This is a perfect way to show that we have a huge following for a moving company!

10. Social Media

This post highlights all of the social media pages that I’ve managed throughout my internship. Not only is this a great way to see all of the different sites we use, it also shows the kind of work I handle on a daily basis. If you want to find pages to like or follow us on, then this is the post to read!
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I hope you liked my list! If you have any personal favorite posts, then feel free to share them in the comments below. I really enjoyed writing these posts and I hope you liked reading them too! This is most likely not the end of blog posts, so stay tuned for the next update. Thanks for reading everyone!

Storage Checklist

In an earlier post, I talked about the importance of having a moving checklist and how it’s great for keeping yourself organized before the date of a move. However, there are other factors that need to be considered depending on the situation.

For example, do you need your items to be transferred into storage? If so, you’ll have to do extra research to figure out which storage company is right for you. This is especially important if the moving company you chose does not have any kind of storage warehouse, since some only specialize in moves. As for Ridgewood Moving Services (Ridgewood Movers), we have two huge warehouses by our office that we frequently use to assist the short-term or long-term needs of our clients. You can see a picture of one of our warehouses below.

Photo credit: Carl Cox

Photo credit: Carl Cox

There are lots of options when it comes to picking a storage facility, so it’s important to see if it will meet your needs and provide a high quality experience. Below is a brief checklist of things that every quality storage facility must have. If you’re looking to use Ridgewood Moving Services for your storage needs, I can say with 100% certainty that we uphold these points.
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Flexible storage plans – Carefully review the contractual agreements you’re prepared to sign, as not all storage facilities are the same and some will not offer flexibility when modifying your storage terms.

Testimonials and experience – Be more inclined to pick the place that has a lengthy list of highly personalized testimonials.

Convenient location and accessibility – When selecting where you want your items to be stored you should always consider proximity.

Security – Always be certain that your storage provider can guarantee the security of your items.

Cleanliness – Wrapping items will protect them against possible environmental contaminants like dust and actual physical damage.

Climate control –This ensures that humidity does no harm to your precious items.

Accountability – Make sure you know who is responsible for your items once they’re out of your hands and stored at a specific facility.
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Did you find this checklist helpful? Well, this is only a shortened version of the full checklist featured on our website. If you want more details on each specific point, please check out our storage page. If you have had a positive storage experience with us in the past, then please leave us a review on Yelp, Google +, or Angie’s List. Thanks for reading everyone!

Food Drive Results

Prominent Properties Sotheby’s International Realty has now ended their 2nd annual food drive with the help of Move For Hunger and Ridgewood Moving Services. In a previous post, I mentioned that the food drive was doing exceptionally well. From June 1 to July 31, the Saddle River office of Sotheby’s International Realty managed to collect 1,000 pounds of food during every 3-hour period they spent at A&P. Larry and Sarah of the Inserra Family also gave a generous donation to this cause by giving $5,000 for food at ShopRite.

In the end, the food drive was widely successful. Check out this official statement from Sotheby’s International Realty.

Our real estate partners over at the Prominent Properties Sotheby’s International sure know how to hold a food drive. The agents from the offices collect donations from their friends, clients and family and spread awareness about local hunger issues every chance they get. This year the team from Sotheby’s set a big goal of collecting 5,000 lbs. of food hoping to break last year’s record of 3,421 lbs. When all the donations were collected, more than 15,000 lbs. of food was delivered to local food banks. That’s enough food to provide for more than 12,500 meals for the hungry across New Jersey!

Moving Food

Ridgewood Moving Services, an agent of Bekins Van Lines, Harrington Moving and Storage and All Seasons Movers, INC an agent of Atlas Van Lines, once again generously donated their services and resources to help out with the drive and deliver all the donations to the food bank.

Thanks for the shout out guys! We enjoyed helping out such a great cause. If you want to find out more about Sotheby’s donation, check out the post on the Move For Hunger blog. Also, don’t forget to keep checking our blog here at Ridgewood Moving Services to stay updated with us. Take care everyone!

Identifying Rogue Movers

We praise ourselves on our high quality service at Ridgewood Moving Services (Ridgewood Movers) and it shows through our amazing reviews and testimonials. However, people can struggle with finding a good quality mover to hire. In some instances, a customer may think that they are getting a cheap deal on a move and hand over their furniture to a company, but will later realize that they chose rogue movers.

A rogue mover is an unauthorized moving company that doesn’t comply with the rules of the moving industry. As an authorized moving company, Ridgewood Moving Services had to become licensed and insured to prove ourselves as a credible company. However, rogue movers do not have these credentials and may not even have an office or moving trucks! These shady companies are very important to look out for because your money and belongings are at stake when you chose a mover.

Photo credit: Carl Cox

Photo credit: Carl Cox

Here are a few ways you can spot a mover you can trust, courtesy of the NJ Movers’ website.
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1. Verify the mover’s license.

This is one of the best ways to identify an authentic moving company. Without a license, a moving company cannot conduct business by law!

If you need a local move, then make sure that the company has a license from NJ Division of Consumer Affairs. You can do so by calling the department directly at 973-504-6512 or 6442. If you need a long distance move, then search the business here to see if they are actually a large moving company.

2. Check to see if the office exists.

Just because a mover has posted an address on a website doesn’t mean that it actually exists! You should double check to see if the office is real.

3. Beware of odd estimates.

If a company tells you that you do not need an estimator to discuss price with you, especially when you have lots of items, this moving company may not be reputable. Also, a low price point may be too good to be true.

4. Accept movers that want in-person estimates

Because movers are required to come to your house for an estimate, it’s important to make sure that they do so. An in-person estimate will help give the customer the most accurate price point possible.

5. Check the Yellow Pages.

If a company is advertising their address in the Yellow Pages, they are a legitimate company. If not, they are either a new moving company or a rogue mover.

6. Talk to the owner.

Speaking to the owner about the business and then verifying that information on the Better Business Bureau. An experienced owner shows that a company is genuine.

7. See what people are saying about the company.

Read testimonials or reviews and ask people you know about the company. If the company is unknown or has had bad reviews, then they are not a company worth using.

8. Make sure the company is a member of NJWMA

By visiting the NJ Movers’ website, you can check to see who is a member of this credible moving organization. It was established in 1969 to prevent scams from happening, so you know you are safe if they are on this site. Please keep in mind that not every mover can join NJWMA.
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I hope that was helpful to all new movers! If you want to see some of our reviews or would like to leave one, then please visit Yelp, Google +, or Angie’s List. Thanks for reading!

Moving Checklist

Moving is second nature when you work in a moving business. Because a lot of employees at Ridgewood Moving Services (Ridgewood Movers) worked here for a long time, we know exactly how a move should work. However, not everyone is privy to that knowledge. Many people are not constantly moving their home address and have to learn about the best way to orchestrate a move when the time comes.

Photo credit: Carl Cox

Photo credit: Carl Cox

We recognize this at Ridgewood Moving Services. That’s why we’re always here to guide you in the right direction if you have any questions about moving! If you’re thinking about moving, you should plan it out at least in a month advance if possible. Below is a brief timeline of what you should do during this period.
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6-7 weeks before moving

❏ If you are moving a significant distance, we recommend that you gather your dental and medical records, and ask your current providers for references and information about new providers in the area you are moving to
❏ Arrange to have your children’s school and/or daycare records transferred to your new school district
❏ If you have pets, arrange to have their veterinary records transferred
❏ Take an inventory of the items in each room and decide what to keep
❏ Begin using up items that cannot be moved or disposed of such as frozen food, bleach, and aerosol cleaners
❏ Make a checklist of everyone who should be notified of your move

3-5 weeks before moving

❏ Start collecting/buying boxes and packing supplies. You can call RMS for a Smart Start Box kit or any other additional packaging
❏ Make sure your moving date has been reserved by calling RMS at 201-529-2211 and faxing a deposit
❏ Register your change of address with the post office. If you are unsure what your new address will be, ask that your mail be held at the post office in your new town or city
❏ Arrange to have utility services at your home disconnected the day after you move; connect services at your new home the day before you move in
❏ Host a yard sale and/or donate/dispose of items you don’t sell
❏ Safely dispose of any flammables, corrosives, and poisons
❏ Contact newspaper services, set up a date to cancel your subscription
❏ If you are moving into or out of an apartment, try to reserve use of the elevator on your move day if possible

Moving day

❏ Specify to the movers any extra-fragile items that need special attention
❏ Stay on the property until all of your items are loaded—it is your responsibility to make sure everything is accounted for. After taking a final tour of the house, review and sign the inventory sheet
❏ Make sure the driver has the right destination address, and don’t forget to give the driver your cell number.
❏ Leave your new address for the new residents so that they can forward stray mail
❏ Carry your valuables and important boxes/files with you. We recommend that the client keep all important papers/documents/check books, etc. in a “safe zone,” and that they personally transport these materials themselves on moving day.
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Did you find this checklist helpful? If so, we have a full PDF that contains a more extensive timeline. Also, check around the many pages of our website for more helpful tips! We’re always looking for ways to help out clients that need our advice. If you have gotten advice from us from the past and enjoyed it, then let us know! You can use websites like Yelp, Google +, or Angie’s List to leave us a review. Thanks for reading once again!

Working Off-Season

Summer is the busiest time of the year for Ridgewood Moving Services (Ridgewood Movers). Families typically have more time than normal, especially those that have kids no longer attending school, making them more prone to moving as a result. The phones are constantly ringing in the office and our staff frantically tries to answer every single call. Often, there are not enough hands in the office to answer the phones at all times, so I find myself being thrown into random phone calls and putting off my personal work temporarily.

I’ve written a post that shows how busy we get with a picture of our moving calendar. In the summer, this calendar fills up almost instantaneously. We try our best to accommodate everyone as best as possible, but it’s impossible to help out all of our clients during their preferred date of move. Because of this, we may have to give our clients another move date to fill our calendar or recommend another reliable company. As a summer intern, this hectic work environment is all I really know. I’m used to seeing every employee put 110% into helping the influx of customers we receive.

However, after a conversation with Cindy, I was able to find out about what the office is like after the summer. Shockingly, it’s a completely different environment! Once summer passes, Ridgewood Moving Services will be in the off-season of moving. So effectively, everything I mentioned above is practically nonexistent. The phones are not constantly ringing, employees are not rushing to help an overabundance of clients, and managing moves on the calendar becomes a lot easier to do. That doesn’t mean that winter moves never occur, but it’s on a much smaller scale than what it is now.

Photo credit: Carl Cox

Photo credit: Carl Cox

Without a demand, our employees have a lot more time on their hands. But, the off-season is just as important as moving season because it’s generally spent making company strategy. In a previous post, I’ve shown everyone the conference room and the numerous ideas that have come from meetings in there, such as a list of strong core values. These ideas were born in the in the off-season, showing that we are just as productive in the winter as we are in the summer! Even though we meet in the conference room during the summer, we’re constantly focusing on the present and leaving the room to answer incoming phone calls. In the winter, Ridgewood Moving Services constantly plans for the future without disruptions.

Why is this important? Well, this shows that Ridgewood Moving Services is constantly improving itself for you as a customer. Even when we are not helping you move your valuables, we’re thinking about ways that we can improve our services to make ourselves better. This has allowed us to make tremendous progress since the business has opened in 1966 and we will continue to do so as the years go on!

Can you testify to the quality of our service? Then please leave us a review on Yelp, Google +, or Angie’s List. We rely on our raving fans to spread the word about Ridgewood Moving Services, so please do so if you have a chance! Thanks for reading and keep checking the blog for new posts!

July Food Donations

As you may recall, we at Ridgewood Moving Services (Ridgewood Movers) greatly support a non-profit organization called Move For Hunger. Everyone at Move For Hunger works hard to gather food donations for local food banks in New Jersey. In fact, their recent efforts with Prominent Properties Sotheby’s International Realty in their second annual food drive proved to be widely successful and filled our local food banks to the brim this summer!

This is just one of the many food drives that Move For Hunger manages. When considering every single food drive, the organization has been able to deliver 3,591,758 meals to food banks across the country! The food drive at Sotheby’s International Realty is just one of many efforts from various companies that have helped Move For Hunger become as successful as it has today.

This is exactly why Ridgewood Moving Services likes to help out Move For Hunger, since it is a very respectable organization that stands for a good cause. As a moving company, we helped Sotheby’s International Realty out by transporting the food with our very own trucks. However, that is not the only thing that we can do to help Move For Hunger! As I’ve stated in a previous post, we also ask our clients to donate any nonperishable food items that they no longer need before we move them to their new home. By doing this, we can make contributions to Move For Hunger that will make a difference in our community.

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Why am I bringing this up? Well, when I went on Twitter a few days ago, I was greeted by this awesome tweet from Bekins Van Lines:

For those that don’t know, Bekins is one of our nation’s largest moving and storage companies. Currently, we work with them as an agent so we can offer long distance moves to our clients. So, it was surprise to see that we have the highest donations this month out of the entirety of such a large company! This is truly a testament to our efforts to become more than just a moving company. Ridgewood Moving Services is always ready to help out New Jersey in any way possible!

Are you a raving fan of Ridgewood Moving Services? Then please leave us a review on Yelp, Google +, or Angie’s List. We appreciate all feedback on our services and rely on our customers to spread the word about our business, so please let your voice be heard! Thanks for reading once again!